RKRefund Kit

Credit card refund claims

Credit card refund claim? Prepare the facts before escalating.

If a retailer refuses to resolve a dispute and you paid by credit card, organise the retailer complaint, evidence and payment details before contacting your provider.

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Section 75 or chargeback?

Section 75 and chargeback are different routes. Your provider decides what applies, but your request should make the purchase, problem and retailer response easy to understand.

Evidence your provider may need

Prepare the credit card statement, receipt, order confirmation, retailer messages, photos or tracking evidence, and the amount you are asking about.

Keep wording accurate

Do not overclaim. If you are unsure whether Section 75 applies, ask the provider what route it can consider based on the facts.

Use a structured pack

Refund Kit helps you build a retailer complaint and card-provider backup draft from the same facts so you are not starting again.

Related Refund Kit guides

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Use the free preview to see a suggested route and evidence list. If it looks useful, unlock the complete 17-file DOCX/PDF action bundle for a single £6.99 payment through Stripe.

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Note

Draft support only — no guaranteed outcome, and nothing is sent for you.